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What are the best types of SOPs to give to a new virtual assistant?

March 6, 2026·2 min read·SOPs by Role and Use Case

The best SOPs for a new virtual assistant cover daily repetitive tasks with clear inputs and outputs — email management, data entry, order processing, scheduling, and report generation. Start with tasks that have a fixed process (no judgment calls), visual steps with screenshots, and a clear definition of "done." Give the VA 3-5 SOPs on day one and add more after the first week.

What SOPs should you give first?

PriorityTaskWhy It Works for VA Handoff
1Email inbox managementClear rules: archive, forward, respond with template
2Data entry (CRM, spreadsheets)Fixed fields, fixed format, no judgment needed
3Order processingStep-by-step in the order management system
4Calendar managementClear booking rules and scheduling preferences
5Report generationPull data, paste into template, format, send

What makes a good VA SOP?

ElementGoodBad
Steps"Click the 'New Contact' button in the top-right corner""Add the contact to the CRM"
ScreenshotsEvery step has an annotated screenshotText-only descriptions
Decision points"If the email is from a customer, forward to support@""Handle emails appropriately"
Definition of done"The task is complete when the spreadsheet row turns green"No completion criteria
Error handling"If you see an error, take a screenshot and message me on Slack"No error instructions

How do you create VA SOPs quickly?

Record each task using Glyde as you perform it normally. The auto-generated screenshots and step descriptions create the foundation. Add decision points and error handling during the 3-5 minute review. Share the guides in a shared Notion workspace — your VA playbook is ready in an afternoon.


This answer is part of our guide to SOPs by role and use case.

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