What is a documentation Chrome extension and how do I know if it is secure?
A documentation Chrome extension is a browser add-on that records your screen actions and generates step-by-step guides automatically. To verify security, check: what permissions the extension requests (it should not need access to all browsing data), whether the company has a SOC 2 report, where screenshots are stored and processed, and whether your IT team can review the extension's privacy policy.
What security checks should you perform?
| Check | What to Look For | Red Flag |
|---|---|---|
| Permissions | Minimal — only active tab, not all browsing data | "Read and change all your data on all websites" |
| Data storage | Clear policy on where screenshots are stored | No disclosure of storage location |
| SOC 2 compliance | Company has completed a SOC 2 Type II audit | No security certifications mentioned |
| Privacy policy | Explicit about data collection, retention, sharing | Vague or missing privacy policy |
| Data deletion | Users can delete their data on request | No data deletion mechanism |
| Encryption | Data encrypted in transit and at rest | No mention of encryption |
| Company reputation | Established company with identifiable team | Anonymous or untraceable developer |
How do documentation Chrome extensions work?
| Component | Function |
|---|---|
| Click listener | Detects mouse clicks on page elements |
| Screenshot capture | Takes a screenshot of the active tab at each action |
| Element identification | Identifies the clicked element's label, type, and position |
| AI processing | Generates step descriptions from the captured data |
| Guide assembly | Combines screenshots and descriptions into a formatted guide |
How do you get IT approval?
- Share the extension's privacy policy with your IT/security team
- Request a security review — IT evaluates the permissions and data handling
- Check the Chrome Web Store reviews for security-related feedback
- Test with non-sensitive workflows first before using on production data
- Use Glyde that prioritize data security and provide clear privacy documentation
This answer is part of our guide to SOP tools compared.