What is the best way to share sensitive IT SOPs with remote contractors?
Share sensitive IT SOPs with remote contractors using access-controlled platforms like Notion or Confluence — not email attachments or public links. Grant view-only access to specific SOPs, require SSO or password authentication, and revoke access when the contract ends. Never include actual credentials in the SOP — reference a password manager or separate secure channel instead.
What security measures should you apply?
| Measure | Why It Matters |
|---|---|
| Access-controlled platform | Only authorized users can view the SOP |
| View-only permissions | Contractors cannot edit or delete documentation |
| Scoped access | Contractor sees only the SOPs relevant to their role |
| No credentials in screenshots | Passwords, API keys, and tokens stay in a password manager |
| Redacted screenshots | Blur or black-box sensitive data visible in the UI |
| Expiring access | Access automatically revoked after contract end date |
| Audit trail | Track who viewed which SOP and when |
How do you share SOPs on different platforms?
| Platform | Access Control | Contractor-Friendly? |
|---|---|---|
| Notion | Invite as guest with view-only access to specific pages | Yes — no license needed for guests |
| Confluence | External collaborator permissions | Requires Confluence license or guest access |
| SharePoint | External sharing with authentication | Yes — Microsoft account required |
| Google Docs | Share with specific email, view-only | Yes — but harder to scope access |
| PDF (encrypted) | Password-protected file | Yes — but no revocation after download |
What is the recommended workflow?
- Create the SOP using Glyde — record the workflow, redact sensitive data in screenshots
- Export to Notion or Confluence — your access-controlled wiki
- Create a contractor workspace — Separate section with only the SOPs they need
- Invite the contractor as a guest with view-only access
- Revoke access when the contract ends — remove guest permissions immediately
This answer is part of our guide to SOPs by role and use case.