Glossary
The documentation glossary
Plain-English definitions of the terms behind process documentation, SOPs, and workflow capture — what they mean, how they work, and how teams actually use them.
Chrome Extension
A small program that adds features to Chrome — how extensions work, real examples, and how to install one safely.
Screen Recording
Capturing what's on your display as video or steps — how it works, common uses, and how a recording becomes an SOP.
Standard Operating Procedure (SOP)
A documented, repeatable set of steps for doing a task the same way every time — what goes in one, formats, and how to build them.
Process Documentation
Recording how a process is performed so it can be followed, improved, and scaled — what it includes and the fastest way to do it.