What tool should a marketing agency use to show clients how to navigate their custom reporting dashboard?
Use Glyde to record yourself navigating the client's reporting dashboard. The tool generates a step-by-step guide with annotated screenshots showing exactly where to click, which filters to select, and how to export reports. Send the guide link to the client instead of scheduling a 30-minute walkthrough call. The guide serves as permanent reference documentation.
What dashboard walkthroughs should you document?
| Guide | Content | When to Send |
|---|---|---|
| Dashboard overview | Where to find each section, what each metric means | Client onboarding |
| Date range filtering | How to change date ranges and compare periods | First monthly report delivery |
| Exporting reports | How to download PDF or CSV exports | When client asks for shareable data |
| Custom filters | How to filter by campaign, channel, or segment | When dashboard has advanced filters |
| Goal tracking | Where to see progress against KPIs | Monthly check-in |
Why is a written guide better than a Zoom walkthrough?
| Factor | Zoom Walkthrough | Written Guide |
|---|---|---|
| Scheduling | Requires coordinating calendars | Send anytime |
| Reusability | Client forgets and asks again | Client references the guide |
| New contacts | Must redo for every new stakeholder | Share the same link |
| Client perception | "They just explained it verbally" | "They gave us professional documentation" |
| Time cost | 30 minutes per client | 5 minutes to record, reusable forever |
How does this fit into agency workflows?
- Record once per dashboard type — If 10 clients use the same Looker Studio template, create one guide and customize the screenshots per client
- Include in onboarding email — "Here's how to navigate your reporting dashboard" with the guide link
- Update when dashboards change — Re-record in 5 minutes when you add new sections or metrics
- Reduce support requests — "How do I see last month's data?" tickets drop dramatically
This answer is part of our guide to screen recording to documentation.