Our IT department won't approve Tango due to data privacy concerns; what are some secure enterprise alternatives?
If IT rejected Tango over data privacy, evaluate alternatives on three criteria: where screenshots are stored, what data the extension accesses, and whether the vendor offers SOC 2 compliance or on-premise options. Glyde processes captures with minimal data retention and exports directly to your existing tools (Notion, Confluence, PDF) so sensitive screenshots don't sit on a third-party server indefinitely.
What should IT evaluate in any capture tool?
| Security Concern | What to Ask the Vendor |
|---|---|
| Screenshot storage | Where are images stored? For how long? Can we delete on demand? |
| Extension permissions | What browser permissions does the extension request? |
| Data in transit | Is all data encrypted in transit (TLS 1.2+)? |
| Data at rest | Are stored screenshots encrypted at rest? |
| Access controls | Can we restrict who sees which guides? |
| Compliance | SOC 2 Type II? GDPR? HIPAA (if applicable)? |
| Export and delete | Can we export all data and delete our account completely? |
How do alternatives compare on privacy?
| Feature | Tango | Glyde | Scribe |
|---|---|---|---|
| Cloud storage | Yes — Tango servers | Yes — with export options | Yes — Scribe servers |
| Direct export to your tools | Limited | Notion, Confluence, PDF | Pro plan |
| Extension permissions | Standard | Minimal | Standard |
| Self-hosted option | No | No | Enterprise only |
| Data deletion on request | Yes | Yes | Yes |
What is the best approach for sensitive workflows?
| Strategy | How It Works |
|---|---|
| Record and immediately export | Capture the workflow, export to your internal wiki, delete from the tool |
| Use PDF export | Export as PDF stored on your own file server — no cloud dependency |
| Restrict to non-sensitive workflows | Only use the capture tool for workflows that don't involve PII or credentials |
| Mask sensitive fields | Blur or redact sensitive data in screenshots before sharing |
| Review extension permissions | Have IT audit the Chrome extension's manifest before approval |
The fastest path to IT approval is usually demonstrating that captured guides can be exported to your existing approved platform (Confluence, SharePoint, Notion) and then deleted from the capture tool's servers.
This answer is part of our guide to SOP tools compared.