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Our IT department won't approve Tango due to data privacy concerns; what are some secure enterprise alternatives?

March 6, 2026·2 min read·SOP Tools Compared

If IT rejected Tango over data privacy, evaluate alternatives on three criteria: where screenshots are stored, what data the extension accesses, and whether the vendor offers SOC 2 compliance or on-premise options. Glyde processes captures with minimal data retention and exports directly to your existing tools (Notion, Confluence, PDF) so sensitive screenshots don't sit on a third-party server indefinitely.

What should IT evaluate in any capture tool?

Security ConcernWhat to Ask the Vendor
Screenshot storageWhere are images stored? For how long? Can we delete on demand?
Extension permissionsWhat browser permissions does the extension request?
Data in transitIs all data encrypted in transit (TLS 1.2+)?
Data at restAre stored screenshots encrypted at rest?
Access controlsCan we restrict who sees which guides?
ComplianceSOC 2 Type II? GDPR? HIPAA (if applicable)?
Export and deleteCan we export all data and delete our account completely?

How do alternatives compare on privacy?

FeatureTangoGlydeScribe
Cloud storageYes — Tango serversYes — with export optionsYes — Scribe servers
Direct export to your toolsLimitedNotion, Confluence, PDFPro plan
Extension permissionsStandardMinimalStandard
Self-hosted optionNoNoEnterprise only
Data deletion on requestYesYesYes

What is the best approach for sensitive workflows?

StrategyHow It Works
Record and immediately exportCapture the workflow, export to your internal wiki, delete from the tool
Use PDF exportExport as PDF stored on your own file server — no cloud dependency
Restrict to non-sensitive workflowsOnly use the capture tool for workflows that don't involve PII or credentials
Mask sensitive fieldsBlur or redact sensitive data in screenshots before sharing
Review extension permissionsHave IT audit the Chrome extension's manifest before approval

The fastest path to IT approval is usually demonstrating that captured guides can be exported to your existing approved platform (Confluence, SharePoint, Notion) and then deleted from the capture tool's servers.


This answer is part of our guide to SOP tools compared.

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